JAPANESE SPEAKING ASSOCIATE, CUSTOMER SERVICE (PROJECT MANAGEMENT) - Pasig
Join Our Dynamic Team as a Bilingual Project Manager (Japanese & English) in Customer Service
Toppan Merrill’s experienced global teams are expanding what is possible. Our unique culture fosters innovation and growth for our employees. Explore the rewarding opportunities and consider growing your career with us.
JAPANESE SPEAKING ASSOCIATE, CUSTOMER SERVICE (PROJECT MANAGEMENT)
About the Role:
Elevate your career to new heights with an exciting opportunity to make a significant impact in the world of regulatory compliance and capital markets. We are searching for a Bilingual Project Manager who is not just fluent in Japanese and English, but also has a passion for excellence in customer service.Be the pivotal link between our valued customers and internal teams, driving projects to successful completion with precision and dedication.
Duties and Responsibilities:
Lead with expertise in time-sensitive and confidential regulatory compliance initiatives and capital markets projects.
Cultivate strong relationships through direct engagement with clients, guaranteeing seamless execution and project success.
Translate customer requirements into actionable instructions for cross-functional teams.
Exemplify quality in customer service by delivering top-tier solutions with speed and accuracy.
Requirements:
Proficiency in Japanese (native level) and English – written and oral excellence is imperative.
A degree is admired, but your practical experience also speaks volumes.
Flexibility to thrive in a shifting schedule, with readiness for overtime and weekend/holiday work.
A customer-focused mindset with experience in service roles or an innate desire to exceed customer expectations.
Demonstrated success with prioritizing tasks, taking initiative, and crafting innovative solutions.
Exceptional organization skills - meticulous and attentive to the finest details.
Technological agility with Microsoft Office Suite, Adobe Acrobat, and other software tools.
Resilient and dynamic - adept at navigating high-pressure situations and tight deadlines.
Willing to work in shifts, overtime, and during weekends / public holidays
Why Us? Attractive Benefits Await:
- A competitive salary package designed to reflect your invaluable contribution.
- Generous incentives, bonuses, and allowances, recognizing your hard work.
- Additional 20% pay for night shifts and 10% for mid-shift – because your time matters.
- Opportunities for international training, broadening your professional horizons.
- Comprehensive health insurance for your peace of mind.
Step into a role where your bilingual skills empower you to lead major projects and deliver unparalleled service. Apply today and initiate your journey with a company that celebrates your unique talents!