Front-of-House Training & Service Manager

apartmentOur Clients placeMandaluyong calendar_month 

The FOH Training & Service Manager will design, implement, and lead customer service, upselling, and hospitality training programs to maintain premium service delivery across all F&B locations.

Key Responsibilities
  • Design comprehensive training modules focused on FOH F&B operations, guest hospitality, service recovery, and upselling.
  • Audit and enforce guest service standards across all branches through regular site visits and evaluations.
  • Train and mentor Store Captains, Floor Supervisors, and frontline F&B service staff.
Qualifications
  • Degree in Hospitality Management, HRM, or a related field.
  • At least 5 years of managerial experience leading training and FOH service operations within the F&B sector.
business_centerHigh salary

Customer Service Manager

apartmentOur ClientsplaceQuezon City, 8 km from Mandaluyong
Customer Service Manager (Real Estate) Location: Quezon City Work Setup: On-site Employment Type: Full-time Job Summary We are seeking an experienced Customer Service Manager to lead the customer service operations of a leading real estate...
local_fire_departmentUrgent

Service Management (Project Based)

apartmentAsticomplaceMakati, 3 km from Mandaluyong
Job Description The Project, Service Management personnel is responsible for supporting end-to-end customer service and post-sales operations, ensuring the timely fulfillment of contractual obligations and the delivery of high-quality customer...
placeParañaque, 10 km from Mandaluyong
identify areas for improvement and implement innovative solutions. Take ownership of a role that combines technical expertise and leadership.Join a fast-evolving healthcare environment. A successful Biomedical Service Manager (Medical Equipment) should...