Application Management Junior Engineer

Why Nasdaq

That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

What You Will Do

If you're passionate about building robust, fault-tolerant systems, automating recovery processes, and solving sophisticated challenges in critical environments, this is your chance to make a real impact.

• This position is intentionally structured as a second-line role, rather than first-line support; as a critical issue point, you will handle the resolution of sophisticated issues, coordinating between technical teams and partners to ensure rapid and effective problem-solving beyond initial fixing.
• Supervise operational health, analyze system trends, and find opportunities to optimize resilience and availability. Respond to incidents as needed, ensuring both proactive and reactive support.
• Collaborate closely with market operations, client success, and various technology teams to resolve raised issues, contribute to root cause analysis, and drive process improvements that increase reliability and enhance client experience.
• Take ownership of updating and maintaining comprehensive documentation, such as step-by-step operational procedures, fixing manuals, and quick-reference guides, so that team members and partners always have access to clear and current resources.

What We Are Looking For:

• Bachelor’s degree in Computer Science, Information Systems, or related technical field.
• Hands-on experience with Linux Operating Systems
• At least 2–5 years of experience in application management, technical support, or a similar environment, preferably within global organizations in banking, exchanges, or technology sectors.
• Familiarity IT infrastructure and cloud platforms, including basic networking, virtualization, and cloud deployment models (e.g., AWS, Azure, GCP).
• Experience with Git and GitLab, including repository management, branching strategies, merge workflows, conflict resolution, and fixing CI/CD pipeline.
• Familiarity with Java Virtual Machine (JVM) configuration and diagnostics, including setting and optimizing memory parameters, analyzing thread dumps and trapped exceptions.
• Direct, hands-on experience with Kubernetes infrastructure.
• Proficiency with automation, scripting (Bash, Python, Ruby, SQL), and configuration management/infrastructure as code tools such as Ansible, Chef, Puppet, or Terraform.
• Proven skills in Agile methodologies, and familiarity with service management platforms such as JIRA, Confluence, and BMC Remedy.
• Ability to clearly document technical procedures, produce reusable knowledge base articles, and maintain high standards of operational documentation.
• Excellent communication skills—verbal and written—with a consistent record of handling raised issues expertly and engaging with colleagues and clients at all organizational levels.
• Strong analytical, decision-making, and conflict resolution abilities, with a keen attention to detail and a highly organized approach to multi-tasking in a fast-paced, client-oriented environment.
• Understanding of ITIL concepts, service level metrics, and experience using monitoring and automation tools in Agile or DevOps frameworks.
• Adaptability, commitment to high professional standards, and a collaborative, hands-on demeanor.
• Amenable to work in morning and/or afternoon shifts.
• Ability to work on Saturdays depending on business needs.

What Success Looks Like:

• Creative problem solver who approaches challenges from different angles to find effective solutions.
• Strong presentation and communication skills, with the ability to convey sophisticated ideas clearly
• Consistently delivers high-quality work that goes above and beyond
• Collaborative teammate eager to provide technical leadership and helps to elevate others for success

Growth Opportunities:

• Access to training and development programs to support continuous learning
• Opportunities to progress your career as you grow within the team
• Demonstrate your skills to explore different areas of the business and expand your impact

What Would Be Helpful:

• Relevant professional certifications (e.g., ITIL, Cloud Technologies, AWS Certifications, Kubernetes, or Agile-related).
• Experience within global organizations, especially in banking, exchange, or technology sectors.
• Understanding of financial markets and trading concepts is an advantage.

Does It Sound Like You?

Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified!

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

Please contact us to request an accommodation.