QMS Supervisor/ Industrial Engineer- Mandaue City

As a Quality Management Supervisor, you will be overseeing and managing the quality control and assurance processes within the organization. The primary goal is to ensure that products or services meet established quality standards and customer expectations.

Responsibilities:

People Perspective:

• Guides process owners on process documentation including revisions
• Guides other quality management system outside of QM in the conduct of internal quality audits
• Guides process owners on the improvement of their processes

Process Perspective:

• Conducts Internal Quality Audit on scheduled dates to check compliance to established processes and ISO standards, including crafting and releasing of audit reports. Special audits may also be catered to by the request of top management.
• Supports the department in coming up with an audit plan, scheduling of management review meetings, taking minutes and releasing reports.
• Validates departmental performance versus set KPIs.

Customer Perspective:

• Keeps the customer’s interest in mind when evaluating processes, procedures and systems.

Financial Perspective:

• Helps put up process controls that protect the company’s assets
• Guides other departments in cost optimization initiatives.

Main Functional Duties and Responsibilities:

• To establish, audit and improve the company’s Quality management System
• Provide guidelines to ensure compliance of the QMS requirement
• Create a QMS improvement plan as a result of review
• Report to top management on the performance of QMS implementation (i.e., Internal Audit Report, Special Audit Report, Management Review Report) & act as a liaison on the certifying bodies
• Coordinate and ensure accomplishment of the department’s accountability statement
• Provide appraisal on various operations and system control
• Guides other departments with their respective process improvement initiatives that will result to cost optimization or to the achievement of their set goals/objectives
• To determine and ensure efficient use of company resources
• Support team development, feedback and support the achievement of the company objective
• To maintain strict confidentiality on all internal data or information integral to the success and continuity of the company

Other Duties and Responsibilities:

• Maintains a high customer service focus by approaching all job duties with both internal and external customer always in mind.
• Maintains high team focus by showing cooperation & support to colleagues in pursuit of team goals
• Ensure compliance of company policies and other legal requirements
• Performs other tasks as delegated by the immediate head