Administrative Assistant

Join us and become part of a collaborative team that values growth, innovation, and service excellence.

Position Overview

We’re looking for a resourceful and detail-oriented Admin Support professional to join our support team for Platinum Travel Group, an Australia-based travel services firm. This role plays a vital part in ensuring seamless daily operations through effective coordination, document management, and proactive administrative assistance.

You will work closely with the Finance Manager and a wider team, taking ownership of administrative processes and contributing to an organised, client-focused service experience. This is an ideal role for someone who thrives in a fast-paced environment, enjoys variety, and wants to grow professionally within a supportive, people-first company.

Do:

• Delivery of efficient and confidential administrative support through the timely, efficient and effective performance of all administrative duties required
• Assist in the reconciliation of:

o bank statements (client account)

o client payments including merchant receipts

o supplier payments

• Provide light bookkeeping support and help manage invoice processing
• Handle daily correspondence received in the shared Accounts Inbox, both incoming and outgoing, and maintain an organised document system
• Support internal reporting, maintain digital filing systems, and perform general administrative tasks
• Contribute ideas and improvements to streamline workflows and enhance client service delivery

Have:

• A bachelor’s degree is required; prior administrative experience is an advantage but not essential
• Excellent verbal and written communication skills
• Strong attention to detail and a proactive – a “can-do” attitude
• Proficiency in Excel and comfort working with digital tools
• Willingness to learn Xero and other internal systems such as Tramada
• Ability to self-manage tasks and small projects with minimal supervision
• Comfortable setting up and maintaining cloud-based filing and documentation systems

Be:

• Eager to grow with the company and work collaboratively.
• Open to improving work processes and learning new skills.
• Detail-oriented, adaptable, and able to manage tasks independently.
• Friendly, communicative, and responsive

Our Values:

• Teach – making others better
• Respect – open, and respectful of others
• Ambition – aspire to be more
• Fun – unwind and have fun
• Common game plan – we achieve everything together

Time & hours:

• Full-time, Monday to Friday, working 7am to 4pm (Cebu time) to align closely with Australian time.
• Working hours are 7.5 hours (1.5 hrs break built into the above times).
• This is an office-based role in Cebu (current location in Lexmark Plaza 3, Cebu Business Park)

Benefits Package:

• Salary range 25,000 – 37,500 PHP (Gross per month, negotiable based on experience.)
• Personal HMO Coverage plus up to two dependents
• 27 days leave per year – usable for sick leave, personal leave, or vacation
• Company-organized quarterly events, such as the End of Financial Year celebration and Year-End party.
• Table tennis in our breakout room
• Annual Performance Review
• Incentive program for successful referrals
• Tenure benefits after two years of service
• Friday Lunch