Customer Service Representative (URGENT)

You will also receive and/or place telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. This is pure customer service, inbound calls, no upselling.

KEY RESPONSIBILITIES:

You will:

• Answer customer telephone inquiries, orders, service needs, and complaints, respond where applicable, or direct to technical/service areas.
• Maintain detailed and current knowledge of the company's/assigned client's products and services.
• Analyze customer service needs for communication to service and technical departments, when applicable.
• Requires the ability to navigate a computerized data entry system or other relevant applications.

• Minimum High School Graduate with 6 months of BPO experience
• Open for any College Fresh Graduates
• With Good Communication Skills.
• Candidate must be flexible to work at any shift/graveyard

Location: Vertis North, Quezon City