Non-Medical Allied | QA Specialist

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers!

Physical Sites: Taguig, Cebu, and Pampanga

Our Clinicians & Associates advocates for better patient care while enjoying these benefits:

• HMO on Day 1 with 2 Dependents upon regularization
• Group Life Insurance
• Highly Competitive Salary
• Annual Salary Increase
• Performance Bonus
• Service Incentive Leave (SIL) with Leave Conversion
• Work-Life Integration
• Get Visa Sponsorship & Work Abroad (*)
• Terms and Conditions Apply

The responsibilities of a QA Specialist are outlined but not limited to the following:

• Responsible in ensuring accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work processes that further improves clinical operations standards
• Performs quality audits, validates results and communicates recommendation among responsible departments
• Participates in design, review, and amendment of QA monitoring tools and guides.
• Creates QA reports and provides data to Quality Assurance leadership
• Uses quality monitoring data management system to track and document performances
• Works with the Operations and Training teams to analyze performance feedback and resolve issues

Required Qualifications:

• Must be a Bachelor Degree graduate of any non-medical allied course
• With 1-2 years BPO/CPO experience
• At least 6-12 months of QA experience

Preferred:

• Expert on related clinical work experience, client techniques and processes
• Excellent organizational and planning skills with ability to multi-task
• With good attention to details
• Excellent oral, written and interpersonal communication skills.
• Exceptional listening and analytical skills.
• Knowledgeable in MS Office applications especially Word, PowerPoint and Excel