Operations Director
Private Advertiser Pasig Full-time
About the role
The Operations Director oversees the overall performance and strategic development of the franchise network.
This role ensures that all franchisees operate in alignment with brand standards, legal requirements, and business goals.
The director will lead operational strategy, support systems, compliance efforts, and franchisee engagement initiatives to drive consistent growth and profitability across all locations.
Key Responsibilities:
- Lead and manage the franchise operations team to ensure efficient support of all franchisees.
- Develop and implement strategies to improve franchisee performance, profitability, and operational excellence.
- Act as the key liaison between corporate leadership and the franchise network.
- Oversee franchise compliance with operational, financial, and branding standards.
- Analyze franchise performance data to identify trends, risks, and opportunities for improvement.
- Create and manage training programs, support tools, and best practices for new and existing franchisees.
- Collaborate with cross-functional teams (marketing, legal, finance, HR) to align corporate and franchise goals.
- Lead the planning and execution of franchise audits, performance reviews, and business development plans.
- Support the onboarding of new franchisees, including due diligence, contract finalization, and launch coordination.
- Provide strategic guidance on expansion, new market entry, and franchise growth initiatives.
- Ensure franchisee satisfaction and resolve escalated issues through proactive communication and support.
- Monitor competitor activity and industry trends to maintain a competitive edge.
Makati, 6 km from Pasig
Monitor lease-related expenses and ensure proper validation and payment.
• Provide insights and reporting on lease obligations, financial exposure, and cost-saving opportunities.
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Job Description
Posted on 16 July 2025
(DIRECTOR OF OPERATIONS)
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