Warehouse Return Storage Custodian

JOB PURPOSE

They work in accordance with all safety regulations of the warehouse. The Return Custodian will be responsible for communicating with vendors and customers.

1. Evaluates all products from store returns.
2. Coordinated with Warehouse picking team leader.
3. Prepare invoices and other forms for all returned goods and track all inventory transactions made through the returns process.
4. Coordinates with Purchasing Department on items for return to supplier
5. Ensure that items for returns to supplier are properly packed and labeled.
6. Monitoring and maintenance of proper storage conditions (GSDP Compliance)
7. Communicates with workers (contractual) for daily work activities.
8. Timely monitoring and submission of reports for charging and disposal – both from internal Warehouse and returns from stores. (Damage upon Delivery, Damages from Store and Employees & Expired item from Warehouse).
9. Ensures that all items received from store returns will be sorted and determine which will be for return to supplier or for disposal. (based also to suppliers return policy)
10. Assist in maintaining database updates and documentation of files and archives.
11. Ensure s all transactions are processed and completed in a timely and accurate manner.

II. Business Development / Customer Service:

1. Assist the internal and external customers on their inventory related concerns, in compliant to the set policies and procedures.

1. Ensure that all processes, policies and procedures are being observed on a day to day transaction
2. Identify current process / procedures that needs to be enhanced, coordinate and report to immediate supervisor

JOB REQUIREMENTS

• Bachelors / College Degree (any 4-year course).
• 1-year relevant experience in a warehouse management, inventory control and material management.
• Working knowledge and understanding of Returns Process in a Pharma Industry.
• Advance knowledge on MS-Excel, MS word, and other MS Office.

• Knowledgeable in end to-end warehouse inventory operations, includes process, procedures and system implementation (software)
• Strong sense of accountability / responsibility
• Strong attention to detail and follow-through skills.
• Trustworthy, values personal integrity and ethical standards
• Good oral and written communication
• Process and result oriented
• Good interpersonal skills
• Patient and with strong sense of self control.
• Adaptive and supportive to change
• Strong sense of customer service
• Approachable and open minded
• Hard and smart working
• Able to complete all assigned work efficiently.