[ref. f74230101] Sales Associate - Muntinlupa

JMA Jewelry has become a staple name in the Philippine jewelry industry, having crafted exquisitely-designed concepts that have sparkled countless engagements, weddings, and everyday occasions. We make fine jewelry exquisitely designed and meticulously handcrafted to sparkling perfection.

We’re looking to grow our team alongside people who care about our craft and the stories we become a part of, with a warm and collaborative spirit.

We are looking for a dynamic Sales Associate who can attend to our clients with warmth and precision.

JOB DESCRIPTION:

• Attend to all JMA Clients (existing and new) for their inquiries, quotation requests, order confirmations, after sales service, among others.
• Coordinate with clients regarding custom orders (design coordination, quotation submission, progress update, pick-up, payment, and repairs)
• Coordinate with Production Department regarding clients’ orders
• Coordinate with Accounting Department regarding clients’ accounts

• Provide outstanding support to all clients by immediately and proactively resolving issues
• Inform clients of promos, sales, and product interests
• Document all clients key celebrations and product interests

• Record the use of all Official Files
• Maintain an updated client database
• Record detailed minutes of the meeting / appointment

• Update details, history, and current status of each item
• Ensure products are properly documented with photographs included
• Ensure proper tagging of all products with complete information
• Maintain an updated Inventory with regularly conducted inventory checks
• Daily setup and breakdown of store display for opening and closing
• Assure product quality, in coordination with Production

• Forward daily transactions to the Head Office through the Daily Collection
• Order and maintain office supplies
• Coordinate between departments in resolving Sales related day-to-day tasks