Customer Service Representative (EGGS)

apartmentRippedBoxStation placePhilippines calendar_month6/8/25

This a Full Remote job, the offer is available from: Philippines
Position: CSR
Number of hours: 40 Hrs/week

Schedule: TBD

Job Summary:

We are seeking a dedicated Customer Service Representative - Sales (CSR) to provide top-notch support across multiple communication channels, including email, chat, and phone. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-first mindset.

Experience with inbound and outbound calls, upselling, telemarketing, and CRM tools like Salesforce or Citrix is a plus.

Key Responsibilities:

Respond to customer inquiries via email, chat, and phone in a timely and professional manner
Provide solutions to customer issues, ensuring a high level of satisfaction
Maintain accurate customer records and update CRM tools like Salesforce, Citrix, or similar platforms
Collaborate with internal teams to escalate and resolve complex concerns
Stay informed about company products, services, and policies to offer accurate assistance
Customer Service Sales

Qualifications:

At least six months of experience in a customer service role
Strong verbal and written communication skills
Experience in solar energy is preferred.
Residency in Bulacan, Philippines is a plus.
Ability to multitask and work efficiently in a fast-paced environment
Detail-oriented with excellent problem-solving abilities
Positive attitude and strong customer service mindset
Ability to work flexible shifts, including weekends and holidays if required

Preferred Skills:

Handling inbound and outbound calls
Upselling products and services
Telemarketing or sales experience
Familiarity with CRM tools such as Salesforce, Citrix, or similar platforms

This offer from "RippedBoxStation" has been enriched by Jobgether.com and got a 72% flex score.

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