Liaison/LAW Officer

• Regulatory Compliance & Governance
• Interpret and implement applicable laws: Telecommunications Act, Data Privacy Act, Cybercrime Prevention Act, Consumer Protection Act, and related DICT/NTC/NPC regulations.
• Prepare, file, and renew all necessary licenses, permits, and certifications to operate legally.
• Conduct regular compliance audits, identify risks, and update internal policies and procedures.
• Submit required reports and documentation to regulatory bodies on time and in full.
• Liaison & External Relations
• Serve as the primary point of contact for NTC, DICT, NPC, courts, NBI, PNP, and other government agencies.
• Process and respond to subpoenas, court orders, search warrants, and official investigation requests strictly within legal boundaries.
• Coordinate investigations, provide authorized information/evidence, and maintain complete, secure records of all interactions.
• Represent the company in hearings, consultations, industry meetings, and negotiations with authorities.
• Legal Support & Risk Management
• Review contracts, terms of service, user policies, and commercial agreements to ensure legal safety.
• Advise technical, operations, and customer teams on legal requirements regarding data handling, network management, and service delivery.
• Assist in resolving legal disputes, complaints, and regulatory issues; coordinate with external legal counsel when required.
• Assess legal risks for new projects, technologies, or service expansions and provide guidance for safe implementation.
• Incident Response & Awareness
• Support response to security breaches, cybercrime incidents, or illegal use of services; coordinate with authorities and internal security teams.
• Develop guidelines and conduct training for staff on compliance, data privacy, and proper handling of official requests.

Authority Limits & Decision-Making Scope

✅ What You Can Decide / Approve:

• Routine responses to regulatory inquiries and standard information requests that fall within established procedures and legal guidelines.
• Preparation and filing of standard permits, licenses, and compliance reports.
• Internal advice and guidance on compliance matters, policy interpretation, and process improvements.
• Coordination and scheduling of meetings, hearings, or consultations with government agencies.
• Initiation of corrective actions for identified compliance gaps, within approved frameworks.

What Requires Prior Approval / Escalation:

• Disclosure of sensitive customer data or company information beyond standard legal requirements — must be approved by Head of Legal or Compliance Director.
• Signing of legal documents, agreements, or official undertakings — reserved for authorized signatories only.
• Settlement or admission of liability in disputes, claims, or regulatory cases — must be reviewed and approved by senior management or legal counsel.
• Changes to service terms, privacy policies, or compliance frameworks — require review and sign-off from the Legal Department and relevant stakeholders.
• Engagement or appointment of external lawyers, consultants, or service providers — subject to procurement and approval protocols.

• Bachelor’s degree in Law, Political Science, Public Administration, or related field; LL.B / Juris Doctor degree is preferred.
• Minimum 2–4 years experience in legal, regulatory, liaison, or compliance roles — background in telecommunications, IT, or internet services is highly preferred.
• Strong knowledge of Philippine laws and regulations relevant to ISPs: Data Privacy Act of 2012, Cybercrime Prevention Act, NTC Memorandum Orders, and DICT policies.
• Familiarity with ISP operations, data retention requirements, and network services.
• Proven experience dealing with government agencies (NTC, DICT, NPC, law enforcement) is a distinct advantage.

• Legal research, interpretation, and drafting
• Excellent written and verbal communication
• Negotiation and relationship building
• High attention to detail and record-keeping
• Strict confidentiality and professional integrity
• Problem-solving and ability to work under pressure

• Office-based with frequent travel to government offices, hearings, or meetings within Central Luzon and Metro Manila.
• Occasional extended hours during regulatory deadlines, investigations, or incidents.
• Handling of highly confidential and legally sensitive information.

• 100% timely and compliant submission of all reports, licenses, and permits.
• Zero unauthorized disclosures or compliance violations.
• Successful resolution of regulatory inquiries and official requests.
• Positive working relationships maintained with all relevant authorities.