[ref. t35734121] BPO Manager Trainee

apartmentAHGS Next, Inc. placeCebu calendar_month 

URGENT HIRING!!!

AHGS NEXT, INC. is looking for enthusiastic and passionate BPO Manager Trainee. Competitive compensation and great career opportunity awaits! Join a Growing Japanese BPO Company!

COMPANY PROFILE:

AHGS Next, Inc. primarily operates a Japanese-language call center. We currently have a team and we are planning to expand. To support this growth, we are looking for a BPO Manager Trainee who is passionate, experienced, and ready to take on a leadership role.

Job Responsibilities:

  • Manage and lead a team of staff to ensure smooth BPO operations.
  • Communicate and coordinate with Japanese management (your direct supervisor will be Japanese).
  • Develop new business opportunities and maintain strong client relationships (clients are based in Japan and other English-speaking countries).
  • Ensure efficient workflow and productivity of the team.
  • Utilize Excel, google sheets, and other PC tolls for reporting and operations.

Qualifications:

  • Bachelor’s Degree Holder
  • At least 2 years of experience in a managerial position.
  • Strong leadership and communications skills.
  • Proficient in Microsoft excel, good sheets, and general PC applications.
  • Business -level English communications skills.
  • Excellent English Communication skills (spoken and writing)
  • Ability to multi-task and navigate multiple applications at the same time.
  • Strong analytical and problem-solving skills to comprehend, solution and act on presented customer concern or problem.
  • Amenability to work at night full time, shifting schedules, Philippines holidays

Get a JOB in 6 easy steps:

  1. Submit resume through email
  2. Initial Interview (Face to Face)
  3. Written Examination
  4. Final Interview
  5. Job Offer
placeCebu City
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