[ref. s29088916] Angeles - Accounts Receivable Specialist (WFH, G.Y.)

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Accounts Receivable Specialist (WFH, G.Y.)

Job Description:

• Monitor the Account Receivable (AR) emails with daily payment information (AM, PM, and Overnight).
• Use the Daily Deposit Spreadsheet.
• Input payment information that is not listed on the spreadsheet: Customer Name, Customer #, AR Collector, etc.
• Filter based on the cash application team to determine payment responsibility.
• Review auto-receipt files to see what payments were receipted by the system:
• EDI 820 for Wires/ACH
• EDI 823 for lockbox checks
• Create receipts for all types of incoming payments that did not auto-receipt:
• Company 0566 USD
• Lockbox checks, manual checks, & ACH/Wires
• Company 9416 USD
• Lockbox checks, manual checks, & ACH/Wires
• Bank 6204 CAD
• Lockbox checks & ACH/Wires
• Bank 5012 EUR
• ACH/Wires
• Company 001 AED
• ACH/Wires
• Obtain payment remittance for all payments:
• Via EDI 820s, personal email, AR Shared email, lockbox report, & customer portals.
• Create OPMs for payments without a remittance so the receipt isn’t left unapplied.
• Apply payments according to the payment remittance.
• If a payment is auto-applied, review that the remittance and receipt match up.
• Let the AR technical team know if there are discrepancies.
• Prioritize receipt & apply payments from the watch list.
• Create write offs for approved deductions based on:
• Approval from Sales/CS/AR Rep or based off a customer specific threshold or standard procedure.
• Shortages under $500, freight allowance, damage allowance, etc.
• Create claim investigations for deductions without approval or needing further research.
• Shortages over $500, vendor compliance charges, pricing claims, etc.
• Route co-op deductions to Blueplanner.
• Create a claim investigation on the receipt with a “co-op” type.
• Obtain deduction backup:
• Via person email, AR Shared email, lockbox report, & customer portals.
• For deductions written off, backup is to be saved on the R drive under the Write Off and Transaction Documentation.
• Send a confirmation email to the appropriate internal team if needed.
• Add payments to the monthly transfer sheet if necessary.
• For customers who have invoices for both companies and the receipt needs to be split between two banks.
• Update customer reference sheets as needed.
• New types of deductions, new contact information, etc.
• Maintain good communication with Sr. AR Coordinator.
• Communicate any new types of deductions, something looks off, high dollar unexpected deductions, typically receive a payment on a specific day and didn’t this week, etc.
• Review weekly unapplied report sent to the AR team.
• Make sure all receipts are applied within 3 business days.
• Prioritize the monthly bank reconciliation notifications.
• Missed receipts, duplicate receipts, wrong receipt types, etc.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or any related field.
• At least 2 years of experience in an Accounts Receivable position.
• Experience working with multinational companies (e.g., US, AUS, UK-based companies).
• Experience with accounting/AR systems, such as Oracle, Microsoft Dynamics 365, or AX.
• Knowledge of cash application, payment reconciliation, and deduction management.
• Knowledge of EDI transactions.
• Familiarity with Blueplanner – deduction management platform.
• Strong attention to detail.
• Strong verbal and written communication skills.
• Willingness to work on a night shift/schedule.