Accounts Receivable Officer
Location: IT Park, Cebu
Schedule: 7am-4pm (Mon-Fri)
Employment Type: Full-Time (On-Site)
UNLOCK YOUR POTENTIAL AT TOA GLOBAL!
At TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, the Philippines, South Africa, and South America, we empower accounting professionals by providing world-class opportunities and support.
ABOUT THE ROLE...
The Accounts Receivable Officer will be responsible for coordinating general billing, credit and banking tasks for our Aged Care Facilities and Homecare business. This position will be responsible for liaising directly with residents and residents' families / guardians to ensure the accurate invoicing, timely collection, and accurate reconciliation of resident accounts.
KEY RESPONSBILITIES OF THE ROLE:
Resident Billing for multiple aged care homes and Homecare.
Maintain resident accounts, including account set up, monthly invoicing and regular database maintenance.
Receipt Fee's and RAD payments for all facilities.
Follow up overdue fees / RAD's on a timely basis.
Investigate and identify root causes of overdue debtor / RAD amounts.
Reconciliation of resident accounts (i.e. reconciling the General Ledger to the Aged Debtor Trial Balance)
Process cheques, Bpay, direct credits, direct debits as required.
Process third party invoices (e.g., DVA, Blue Care etc.)
Enter Department of Human Services (DHS) letters for all Aged Care Facilities into Resident Select and reconcile any refunds issued by the department.
Ensure clear and concise computerised notes are recorded relating to the status of outstanding fees / RAD's.
Generate reports to highlight any outstanding bonds / RAD's for the aged care facilities.
Monitor the debtor balances and follow up any outstanding payments.
Process Fee/RAD refunds as needed.
Review of fee / RAD arrangements within resident agreements to ensure accuracy and compliance.
Respond to and resolve account inquiries in a timely manner.
Carry out month end processes, including generating invoices and closing off bank receipts.
Assist with audit and compliance.
Other ad hoc works required.
ABOUT YOU...
Formal Education:
Certificate IV of Diploma in Finance (desirable)
Job specific skills, experience, knowledge & abilities:
Previous experience within Health Care or Aged Care (desirable).
Previous accounts receivable experience with sound financial skills.
Excellent communication skills, both written and verbal.
Ability to work autonomously as well as collaboratively within a team environment.
Good organisational skills with the ability to plan and prioritise work according to strict timeframes.
A strong understanding of governing legislation
Highly motivated individual with drive and initiative.
Intermediate computer literacy (CIM, LeeCare, MS Office, Xero)
Strong attention to detail
Demonstrated proficiency in data processing.
Good decision making and problem-solving skills.