IT Service Desk
M and J Solutions Provider Inc Taguig
Job Description
Qualifications:
- Completed 1st Year in College
- At least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared Services (must be knowledgeable in Active Directory)
- Strong problem-solving and analytical skills to quickly identify and resolve issues
- Excellent communication and customer service skills to effectively interact with end-users
- Working knowledge of common desktop applications, operating systems, and hardware
- Ability to multitask and prioritize tasks in a fast-paced environment
- Enthusiasm for continuous learning and adaptability to new technologies
- Willing to work ON SITE in BGC, Taguig
HCLTechTaguig
IT Service Desk Analyst
DAY 1 HMO + 3 Dependents
Work Set-Up: Onsite. (Will transition to Hybrid soon)
Work Location: McKinley Hill, Taguig City
Work Schedule: Shifting Schedule, Predominantly night shift
Qualifications:
• With at least 1...
Trinity Workforce Solutions, Inc.Manila, 12 km from Taguig
Job Description
Description
We are seeking a motivated IT Service Desk professional to join our team in Southeast Asia. This role is crucial in providing technical support and ensuring smooth IT operations for our users.
Responsibilities...
HCLTechTaguig
Description:
• Open, log, prioritize, assign, close tickets logged in the IT Service Desk.
• Query the User for all relevant information concerning the call made or issue reported by the user.
• Attempt to resolve the defined inquiries while...