Systems Implementation Strategist

Leslie Corporation is an established food manufacturer and distributor founded in 1960 from the Philippines. We are one of the country’s largest leading snack manufacturing companies, operating several modern and fully automated plants. With over 50 years of experience, we continuously strive to deliver quality and value-filled offerings to our customers.

We are composed of three major business units:

• Snack Food Division – known for iconic Filipino snacks like Clover Chips
• Food Service Division – the home of Minute Burger, BBQ Bob, and Butcher Bob
• Agribusiness Division – operating Leslie Farms, a modern swine production business

We're dedicated to quality, affordability, and innovation as we expand our footprint in the quick-service and food franchising industry.

Join us in creating everyday happiness!

If you're passionate about making a meaningful impact and growing with a team that values both heart and hustle, we’d love to work with you.

Location: Paranaque

1. Serve as the primary liaison between the Systems Innovation Team and Operations Team to facilitate the seamless implementation of the platforms across the franchise network.
2. Lead the onboarding process for franchisees and store crew during the rollout and launches of new versions, collaborating closely with the Training department to ensure comprehensive understanding and effective use of the platform (apps, portals, etc.)
3. Oversee store compliance with established policies, procedures, and usage guidelines related to the platform, conducting regular audits and providing corrective guidance as needed.
4. Act as the first line of after-sales support by addressing technical issues, troubleshooting app-related problems, and coordinating with Sales Operations for timely resolution.
5. Gather, document, and analyze user feedback from franchisees and crew to identify pain points, areas for improvement, and opportunities for enhanced platform adoption.
6. Synthesize data and insights from field operations to make actionable recommendations for both Operations (execution and implementation) and Systems Innovation (platform and policy design) teams.
7. Monitor adoption metrics and track implementation milestones, ensuring that project timelines are met in accordance with organizational objectives.
8. Develop and deliver regular progress reports on implementation status, challenges encountered, and solutions deployed to Systems Innovation Team leadership.
9. Coordinate with cross-functional teams—including Training, Sales Operations, and IT—to ensure alignment on project goals, timelines, and support requirements.
10. Foster a culture of continuous improvement by proactively identifying best practices in platform implementation, sharing learnings across teams, and contributing to ongoing enhancements of platform usage throughout the network.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• At least 2–3 years of experience and proven track record in leading organizational system implementation or project management roles.
• Strong analytical skills with experience in data collection, reporting, and deriving actionable insights.
• Excellent verbal and written communication abilities for diverse audiences.
• Solid understanding of change management principles and user adoption strategies.
• Experience working cross-functionally with teams such as Training, IT, Sales Operations, and field operations.
• Customer service orientation with a history of resolving technical issues efficiently and professionally.
• High level of organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
• Willingness to travel to franchise locations as needed for onsite support and training.
• Certifications related to project management or change management are considered an advantage.