Inventory support Analyst

Key Responsibilities:

• Workflow Integrity Monitoring:

• Wait Date Oversight:

• High Balance Account Monitoring:

• Insurance Account Surveillance:

• Dead Inventory Closure:

• Data Reconciliation & Reporting:

• System Optimization & Cleanliness:

• Audit & Escalation:

Conduct root cause analysis on claims that have failed to progress. Escalate repeat issues in workflows, aging, or system errors to the appropriate teams for resolution.

Qualifications:

• Associate’s or Bachelor’s degree in Business, Healthcare Administration, or a related field preferred.
• Minimum 2 years of experience in healthcare revenue cycle management or collections.
• Working knowledge of FACS or similar collections systems strongly preferred.
• Strong analytical skills with the ability to interpret workflows, timelines, and aging data.
• Proficiency in Excel, report generation, and data reconciliation.
• Experience in managing or monitoring high-balance accounts or insurance-based receivables is a plus.
• Excellent organizational skills, attention to detail, and accountability for process follow-through.

Success Metrics:

• % of stale workflows resolved within 3 business days.
• % of accounts exceeding wait dates resolved or reassigned.
• % reduction in unworked high balance and insurance accounts.
• Accuracy and timeliness of dead inventory closure.
• Inventory health reflected by scorecard improvements and audit readiness.