General Assistant

Role Overview

We are looking for a reliable, organized, and practical General Assistant with a background or working knowledge in construction, engineering, property maintenance, or site operations.

The successful candidate will support day-to-day administrative, operational, and project-related tasks. This role is ideal for someone who understands construction or engineering terminology, can coordinate with contractors and suppliers, and is confident assisting with documentation, follow-ups, scheduling, and general project support.

Key Responsibilities

• Provide day-to-day administrative support to managers, engineers, project teams, or site staff.
• Prepare, organize, and maintain project files, reports, records, and documentation.
• Draft emails, letters, forms, and basic reports as required.
• Manage calendars, appointments, and meeting schedules.
• Take meeting notes and follow up on agreed action points.
• Maintain accurate trackers for tasks, projects, repairs, works, materials, and deadlines.

• Assist with coordinating construction, engineering, maintenance, or repair-related tasks.
• Liaise with contractors, suppliers, engineers, surveyors, and internal staff.
• Follow up on quotations, job updates, site progress, and outstanding works.
• Help prepare and organise project documents, drawings, specifications, work schedules, and completion records.
• Assist with basic site coordination and ensure updates are communicated clearly to the relevant team members.

• Act as a point of contact for general project or operational enquiries.
• Communicate professionally with clients, contractors, suppliers, and team members.
• Ensure emails, calls, and messages are responded to or escalated promptly.
• Coordinate appointments, site visits, inspections, and contractor attendance.
• Provide regular updates to managers regarding outstanding actions, delays, or issues.

• Maintain organised digital and physical records for projects, works, and compliance documents.
• Assist with collecting and filing certificates, permits, RAMS, insurance documents, warranties, and completion evidence.
• Ensure records are accurate, up to date, and easy to access.
• Support health and safety documentation where required.
• Help ensure project paperwork is completed and submitted on time.

• Assist with procurement of materials, tools, equipment, or services.
• Obtain quotes and compare supplier or contractor information.
• Track deliveries, purchase orders, invoices, and payment-related documents.
• Support general office and site operations.
• Carry out other reasonable administrative or operational duties as required.

Required Skills and Experience

The ideal candidate should have:

• Good understanding of basic construction or engineering terminology.
• Strong administrative and organizational skills.
• Ability to manage emails, documents, trackers, and follow-ups.
• Good communication skills, both written and verbal.
• Confidence liaising with contractors, suppliers, and project teams.
• Good attention to detail and ability to maintain accurate records.
• Ability to manage multiple tasks and meet deadlines.
• Good knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams.
• Ability to work independently and follow instructions accurately.

• Practical understanding of construction or engineering work
• Strong organization and follow-up skills
• Clear communication
• Attention to detail
• Problem-solving ability
• Time management
• Reliability and accountability
• Professionalism
• Ability to work under pressure
• Team coordination