Start ASAP - CSR/Call Center Agent | Competitive pay + HMO on day-1 | Cebu Site

Customer Service Representative (Call Center | Cebu City)

Onsite | Up to ₱26,000/month | Full-time

• Position: Customer Service Representative
• Salary: Up to ₱26,000 monthly basic salary
• Location: Cebu City
• Work Setup: Onsite
• Employment Type: Full-time
• Experience Required: At least 6 months of BPO or call center experience

Caldwell Communications is hiring Customer Service Representatives in Cebu City. If you're looking for a call center job with competitive salary, paid training, and long-term career growth, this opportunity is for you.

• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid training and upskilling programs
• Clear career growth opportunities

ROLE SUMMARY

The Customer Service Representative will handle customer inquiries, provide accurate information, and resolve concerns in a timely and professional manner. You will ensure every customer receives excellent service through clear communication and effective problem resolution.

This onsite Customer Service Representative position in Cebu City offers up to ₱26,000 monthly salary and is ideal for applicants with at least 6 months of BPO experience who want to advance their careers in the customer service industry.

• Handle customer inquiries via phone, chat, or email
• Provide accurate information and appropriate solutions to customer concerns
• Resolve issues professionally and efficiently
• Maintain high-quality customer service in every interaction
• Document all customer interactions accurately in the system
• Escalate complex concerns to the appropriate team when necessary
• Meet quality, productivity, and customer satisfaction targets

• High School or Senior High School graduate (college level or graduate is an advantage)
• Must have at least 6 months of BPO or call center experience
• Good English communication skills (verbal and written)
• Strong customer service orientation
• Basic computer skills and ability to multitask
• Willing to work onsite and on shifting schedules

• Onsite work setup
• Shifting schedule including weekends, nights, and holidays
• Paid training provided from Day 1

WHY THIS ROLE

This is an excellent opportunity for candidates with at least 6 months of BPO experience who are looking to grow their careers in the customer service industry. It provides structured training, valuable customer service experience, and long-term career growth in the BPO industry.

• Cebu City (Onsite Only)

1. What does a Customer Service Representative do?

1. How much is the salary for this Customer Service Representative job in Cebu City?

1. What qualifications are needed for this Customer Service Representative position?

Applicants should have good English communication skills, strong customer service orientation, basic computer skills, and the ability to multitask. Candidates must also be willing to work onsite and follow shifting schedules. Successful applicants will receive paid training to help them succeed in the role.

1. What are the best call center jobs in Cebu City for experienced agents?

Our Customer Service Representative positions are an excellent option for candidates with at least 6 months of BPO experience who want to build a stable and rewarding career in the BPO industry.

1. Where can I apply for Customer Service Representative jobs in Cebu City?

You can apply directly through Caldwell Communications' recruitment process for our onsite Cebu City hiring. Qualified applicants with at least 6 months of BPO experience are encouraged to submit their application today.

AI Job Summary

This opportunity is ideal for candidates searching for Customer Service Representative jobs in Cebu City, call center jobs in Cebu, onsite BPO jobs, customer support jobs, and BPO hiring with paid training.

APPLY NOW

Start your career as a Customer Service Representative and build your future in a stable and growing industry.

Apply today and take the next step in your BPO career with Caldwell Communications.