Appointment Setter | WFH | Day | Weekends Off | Up to PHP28K

apartmentEMAPTA placeCebu scheduleFull-time calendar_month 

Keep Smiles on Track with Every Call You Make

Ready to polish your professional path? This is your chance to work in a global role without ever leaving the country. Support an international dental team, gain cross-border experience, and elevate your career-right from your home.

What You'll Be Doing

Be part of our client's team as an Appointment Setter. You'll help organize and manage patient schedules, answer calls, and keep communication running smoothly-making sure everyone gets the care they need, when they need it.

Snapshot of the Role
  • Employment Type: Full-time
  • Shift: Monday to Friday, 06:00 AM - 03:00 PM
  • Work Setup: Permanent work-from-home
  • Salary: PHP 24,000 to PHP 28,000
What's in It for You
  • Competitive Salary Package
  • Permanent WFH arrangement
  • Prime office location (Easy access to MRT stations, restaurants, and banks)
  • Day shift schedule
  • Fixed weekends off
  • Fully customized Emapta laptop with peripherals
  • HMO coverage with free dependent upon regularization
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment
What You Bring to the Team
  • Minimum 2 years of experience in appointment setting, scheduling, or a similar role
  • Excellent verbal and written communication skills in English
  • Strong organizational skills and attention to detail
  • Ability to multitask and manage multiple communication channels (email and phone)
  • Familiarity with dental or medical scheduling systems is a plus
  • Professional and friendly demeanor with a customer-focused approach
Your Daily Impact
  • Contact patients to confirm, schedule, and reschedule appointments using the provided call list
  • Monitor and manage the email inbox; respond to patient inquiries and messages promptly
  • Answer incoming phone calls; address concerns, book appointments, and redirect calls as needed
  • Maintain accurate records of appointments and patient communications in the system
  • Provide professional and courteous support to ensure a positive patient experience
  • Collaborate with the dental team to manage scheduling changes and share timely updates

Who You'll Be Working With

Our client is a leading dental practice based in Merrylands, Australia, offering a full range of general, cosmetic, restorative, and emergency dental services. They combine technology with personalized care to deliver exceptional results for patients of all agés.

From routine check-ups to advanced smile makeovers, their expert team of dentists and oral health professionals is dedicated to creating positive dental experiences. With a focus on quality, comfort, and innovation, they continue to set the standard for modern dental care.

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation.
Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra!

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