Team Leader l Tarlac l URGENT HIRING l APPLY NOW

apartmentCognizant placeTarlac scheduleFull-time calendar_month7/19/25

Qualifications:

Experienced in handling a Healthcare account
Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision
Willing to work in 24x7 environment
Good Analytical & Coordination skills are essential.
Basic Customer service skills
Customer service orientation and ability to work in a team
Good interpersonal and communication skills
Customer service orientation and ability to work in a team
Excellent Soft skill, Communications skills (Voice & Email) to handle global customers
Strong keyboard skills
Ability to perform in adverse situations
Bachelor's Degree
2 years TL experience

Core Competencies:

Operating Systems; Windows 7, 8 and 10 / 2K Server certifications
36+ months of Overall People Management experience
Excellent written and verbal communications skills (English)
Handling Escalations from L2
Hardware support & research
Basic project skills
Ability to follow through on projects assigned

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