Customer service assistant

placeCebu calendar_month 

Job Description

Posted on 31 March 2026

We are seeking a Customer Support Specialist to join our team, providing exceptional service to our US mortgage customers. The ideal candidate will demonstrate professionalism, empathy, and strong problem-solving skills while ensuring high-quality customer experiences.

Qualifications/Requirements
  • College-level education or a graduate, with a minimum of 12 months of BPO experience (Voice and/or Non-Voice).
  • Excellent written communication skills and a professional phone manner.
  • Strong attention to detail with effective problem-solving abilities.
  • A positive attitude and genuine passion for delivering exceptional customer service.
  • Willingness to work onsite in Cebu.
Nice-to-Have:
  • Experience in the Banking, Finance, or Insurance industries.
  • Possession of a passport or driver’s license for potential future international opportunities.

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

No additional remarks

Apply now

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