Head of Talent Acquisition & HR Operations

Job Expectations:

• Position Type: Experienced - Head/Director
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Hybrid (3-4x onsite per week) - Ayala, Makati
• Work Schedule: Weekdays; Mid Shift
• Industry: IT Consulting & Services

About the Job:

You will lead HR and Talent Acquisition leaders, drive continuous improvement, and help build a high-performing workforce in a fast-paced IT consulting environment.

Key Responsibilities:

• Develop and execute the organization's Talent Acquisition and HR Operations strategy aligned with business objectives.
• Partner with executive leadership to develop workforce plans that support business growth and project delivery.
• Lead the overall talent acquisition strategy across technical, consulting, leadership, and corporate hiring.
• Drive employer branding, talent pipeline development, and recruitment marketing initiatives to strengthen the company's talent attraction efforts.
• Establish recruitment governance, hiring standards, and workforce planning frameworks across the organization.
• Oversee recruitment vendors and external hiring partners, ensuring service quality, cost efficiency, and strategic value.
• Provide strategic oversight of HR operations, ensuring efficient, compliant, and employee-focused HR service delivery.
• Ensure compliance with Philippine labor laws, company policies, and HR governance standards.
• Monitor HR and recruitment performance through workforce analytics and key metrics, providing recommendations to executive leadership.
• Lead HR transformation initiatives, process improvements, and HR technology adoption to enhance operational efficiency and employee experience.
• Build strong partnerships with business leaders to align people strategies with organizational priorities.

Qualifications:

• Bachelor's Degree in Human Resources, Business Administration, or a related field; MBA or Master's Degree is highly preferred.
• 10+ years of progressive HR and Talent Acquisition experience, with a minimum of 5 years in a leadership role, preferably within an IT Consulting or Technology company.
• Proven experience developing and leading Talent Acquisition strategies for technical, consulting, leadership, and corporate hiring.
• Strong background in workforce planning, employer branding, recruitment governance, and talent pipeline development.
• Solid understanding of HR Operations, Employee Relations, HR compliance, and organizational HR practices.
• Experience managing recruitment vendors, agencies, and strategic hiring partnerships.
• In-depth knowledge of Philippine labor laws and HR best practices.
• Experience leading HR transformation, process improvement, and HR technology initiatives.
• Strong leadership, stakeholder management, strategic planning, and people development skills.
• Excellent communication, analytical, organizational, and decision-making abilities.
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