Jr Active Directory Administrator (Entra ID/Azure AD)

Job Description

Active Directory Administrator

What You'll Do

• Support the administration of user accounts, groups, and Organizational Units (OUs) in a structured enterprise environment.
• Handle routine account provisioning, updates, and deactivation activities with accuracy and attention to detail.

• Assist with Group Policy implementation and validation under the guidance of senior administrators.
• Help resolve common policy and access-related issues while building troubleshooting capability.

• Monitor key Active Directory health indicators and escalate issues appropriately to maintain service reliability.
• Contribute to incident and service request resolution using standard operational processes.

• Maintain accurate documentation for procedures, support activities, and recurring tasks.
• Follow security, change management, and service delivery standards in a global IT environment.

• Work alongside experienced engineers and gain exposure to enterprise identity and infrastructure services.
• Participate in knowledge-sharing and continuous improvement initiatives that support team development.

• Provide support for basic Windows administration tasks related to Active Directory services.
• Assist in maintaining operational tools, reports, and team documentation.
• Contribute to monthly activity and service reporting as requested.
• Support process documentation for operations and service delivery teams.

What We're Looking For

• Basic understanding of Windows Server administration and core services.
• Familiarity with server roles such as Active Directory, DNS, and DHCP is an advantage.

• Knowledge of user, group, and computer object management.
• Understanding of Organizational Units (OUs), permissions, and standard administrative tasks.

• Basic knowledge of Group Policy concepts and policy application.
• Ability to assist with common access and policy troubleshooting tasks.

• Ability to review logs, follow troubleshooting steps, and escalate issues when appropriate.
• Awareness of standard operational and security procedures.

• Basic exposure to PowerShell for simple administrative tasks or reporting.
• Willingness to learn scripting and automation under supervision.

• Awareness of Microsoft Entra ID / Azure AD concepts is a plus.
• Interest in learning hybrid identity and synchronization processes.
• Managing hybrid identity with Azure AD Connect.
• Understanding differences between on-premises Active Directory and Azure AD.

• Familiarity with centralized management of Windows Servers and Active Directory roles.

• Basic familiarity with backup concepts for Active Directory and Windows Servers.
• Exposure to virtualization technologies such as VMware or Hyper-V.
• Awareness of networking fundamentals.
• Knowledge of IT Service Management (ITSM) or ITIL concepts.

• 0–2 years of experience in IT Infrastructure, Systems Administration, Service Desk, or Technical Support.
• Strong interest in building a career in infrastructure, identity, or enterprise systems administration.
• Eager to learn, adaptable, and motivated to grow in a fast-paced technical environment.
• Team player with the ability to collaborate effectively across IT and business teams.
• Customer-focused with strong problem-solving and communication skills.
• Ability to follow procedures, analyze basic issues, and escalate appropriately when needed.
• Willingness to learn new tools, technologies, and best practices as part of ongoing development.

• Microsoft Active Directory
• Microsoft Entra ID (Azure AD)
• Windows Server Environment
• Azure AD Connect
• Windows Admin Center
• VMware / Hyper-V
• Standard IT Support and Ticketing Tools
• PowerShell
• DNS and DHCP Services