Front desk officer

Job Description

Posted on 19 August 2025

They play a crucial role in creating a positive first impression and ensuring smooth communication within the organization.

Key Responsibilities:

1. Greeting and Assisting Visitors: Providing a warm welcome to guests, directing them appropriately, and offering assistance as needed.
2. Answering Phones: Handling incoming calls, directing them to the correct person or department, and taking messages.
3. Managing Appointments and Scheduling: Scheduling meetings, appointments, and coordinating calendars for staff.
4. Providing General Administrative Support: Assisting with tasks like data entry, filing, and managing office supplies.
5. Handling Inquiries: Answering questions and providing information to visitors, clients, and employees.
6. Maintaining a Professional and Welcoming Environment: Ensuring the front office area is tidy and presentable, and creating a positive first impression.
7. Cashiering Duties: Processing payments, including cash, credit card, and other forms of payment. Issuing receipts and providing change. Maintaining accurate records of all transactions. Balancing the cash drawer at the end of the day.

Qualifications/Requirements

Skills and Qualifications:

• Excellent communication and interpersonal skills: Essential for interacting with visitors, clients, and colleagues.
• Strong customer service orientation: A positive and helpful attitude is crucial for creating a welcoming environment.
• Organizational and time management skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain an organized workspace.
• Basic math and bookkeeping skills: Necessary for handling financial transactions accurately.
• Proficiency in using office equipment: Including computers, phones, printers, and other relevant devices.
• Cash handling experience (preferred): May be required for some roles, particularly those involving significant cash transactions.

Key Qualifications:

• Education: High school diploma or equivalent is typically required, with some roles preferring or requiring a bachelor's degree in hospitality, business administration, or a related field.
• Experience: Prior experience in customer service, reception, or front desk roles is often preferred.

Work location

TAGBILARAN CITY (CAPITAL), BOHOL

Remarks

URGENT HIRING!

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