Customer Success Manager (Home-based)
Philippines Full-time
Responsibilities:
- Provide first-line technical support for the platform
- Handle customer support through Zendesk and JIRA Service Management
- Assist with customer onboarding Manage end-user desk management
- Potentially help with implementation process
Key Requirements:
- At least 2-3 years of experience combining technical support and account management
- Strong B2B customer service background
- Excellent English communication skills
Technical Skills:
- Proficiency in Zendesk
- Familiarity with JIRA Service Management
- Basic technical support capabilities
Preferred Attributes:
- Customer support experience
- Technical support background
- Account management potential
- Ability to learn platform quickly
- Strong problem-solving skills
- Must be open to working a mid-shift schedule, depending on the client's needs, as they are based in the EMEA region
- Must have at least 50mbps for both upload and download speed (with back-up internet connection is required)
Growth TroopsPhilippines
This a Full Remote job, the offer is available from: Ethiopia, South Africa, Philippines, Brazil, Colombia, Panama, Argentina, Chile, Peru, Mexico
Job Title: Senior Customer Success Manager
Location: Remote (must be available Monday–Friday, 9AM–6PM...
RapidVisa Inc.Cebu City
Customer Success Enablement Manager
Functionality: CSO, Business; Client Success
Boundless Inc.
Cebu, Philippines
Your Mission
As a Customer Success Enablement Manager at Boundless, you’ll drive operational efficiency and enhance client...
Growth TroopsPhilippines
This a Full Remote job, the offer is available from: Ethiopia, South Africa, Philippines, Brazil, Colombia, Panama, Argentina, Chile, Peru, Mexico
Senior Customer Success Manager
• Remote | ? EST Hours (Mon–Fri, 9AM–6PM) | ? Full-Time | ? Reports...