Beauty Advisor / Brand Ambassador - Manila

Job Summary:

The Beauty Advisor / Brand Ambassador serves as the face of the brand, delivering exceptional customer service and personalized beauty consultations to promote sales and customer loyalty. This role is key in creating a memorable shopping experience while educating customers about products and brand values.

Key Responsibilities:

• Customer Service & Sales
• Greet customers and assess their needs to provide tailored beauty advice.
• Demonstrate and recommend products that meet customer needs and preferences.
• Build and maintain strong customer relationships through excellent after-sales service.
• Brand Representation
• Participate in in-store events, promotions, and product launches.
• Uphold brand image and maintain product knowledge, including features, benefits, and usage.
• Maintain merchandising and visual standards as directed by brand guidelines.
• Product & Industry Knowledge
• Stay current with beauty trends, new products, and competitor offerings.
• Attend training sessions and product knowledge briefings.
• Operational Duties
• Ensure stock levels are maintained and assist in stock replenishment and inventory.
• Operate POS systems accurately and handle transactions efficiently.
• Maintain cleanliness and organization of the display and work areas.

Qualifications:

• Graduate of a four-year course (preferably in Business, Marketing, Communications, or related fields).
• At least 1 year of experience in retail, cosmetics, or customer service.
• Passion for beauty, skincare, or wellness.
• Excellent communication and interpersonal skills.
• Confidence in applying makeup or demonstrating skincare routines.
• Team player with a positive, enthusiastic attitude.