Senior Operations Manager for Iloilo (Healthcare)
Concentrix Iloilo Full-time
In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers.
We are looking for a Senior Operations Manager that shares this mind-set.
Make that bold move today! Join Concentrix as a Senior Operations Manager!
What you need- Must have at least 3 years SOM experience handling insurance/healthcare account.
- Must be willing to work on-site in Iloilo and able to work on shifting schedules.
- Strong analytical, problem solving and general troubleshooting skills
- Ability to communicate technical issues in non-technical terms
- Able provide customer and technical support to customers through inbound phone, chat and email requests
- Review and analyze program performance to determine program needs
- Approve personnel activities concerning hiring, training, development and performance management
- Provide written performance appraisals
- Act when necessary as a problem solving escalation point for Supervisors and front line RAs
- Meet forecasted or budgeted financial targets including occupancy and bill-to-pay percentage
- Identify and oversees program/problem resolution
- Maximize potential of subordinates through coaching, development and effective performance management methods
- Track client issues and maintains client correspondence and issue resolution
- Support Results’ goals by implementing and facilitating processes that promote continuous improvement, resulting in improved service quality and/or reduced operating expenses. Review workflow to ensure improved
Work Location- Iloilo (Onsite)
CrewBloomPhilippines
This a Full Remote job, the offer is available from: Philippines
Accounting & Operations Manager
We’re looking for someone who’s equal parts accountant, operations specialist, and systems thinker. In this role, you will manage the books, handle...
Iloilo
Job Description
Posted on 18 August 2025
• Oversee daily manufacturing operations to ensure efficiency and productivity
• Implement process improvements to enhance quality and reduce costs
• Ensure compliance with safety regulations and quality...
24x7 DirectPhilippines
This a Full Remote job, the offer is available from: Philippines
This is a remote position.
Philippinebased Filipino Applicants.
IMPORTANT: OPERATIONS MANAGEMENT EXPERIENCE IS HIGHLY PREFERRED.
An amazing opportunity to work with a fastgrowing...