Associate Trainer
Reed Elsevier Shared Services Philippines Inc Manila
Job Description
Responsibilities:
- Support change management efforts (e.g.for the telephony project), including stakeholder engagement, impact assessments, and readiness planning to ensure a smooth transition for operational teams.
- Assist in implementing communication strategies that clearly articulate project goals, timelines, and user impacts, using a variety of formats such as email campaigns, team meetings, and digital content.
- Assist in training program rollout: work with identified subject matter experts/trainers and vendor team to include train-the trainer sessions and help facilitate adaptation and promotion of existing resources.
- Provide rollout logistics support, including scheduling, resource planning, and issue tracking, to ensure timely deployment and minimal disruption to daily operations.
- Help develop promotional content, presentation decks, data visualization working directly with the Data Analytics team, Global Change Management and M&A Integrations team
- Where applicable, run preliminary data trends, metrics, project performance
Gratitude IncManila
Work set up: Hybrid (Onsite during probationary period), Cebu City
Work shift: 8PM - 5AM (Weekends off)
Salary: up to 34k package
Experience: 2years+
Start date: ASAP
Headcount: 1
Qualifications:
• Bachelor’s degree
• Minimum of 1 year as a trainer...
Reed Elsevier Shared Services Philippines IncQuezon City, 10 km from Manila
matter experts/trainers and vendor team to include train-the trainer sessions and help facilitate adaptation and promotion of existing resources.
• Provide rollout logistics support, including scheduling, resource planning, and issue tracking, to ensure...
AtosManila
Role Overview:
• A trainer is responsible for designing, delivering, and evaluating training programs aimed at enhancing the technical expertise, customer service skills, and operational proficiency of service desk staff. They develop training...