[ref. e21624420] Technical support staff

placeTaguig calendar_month 

Job Description

Posted on 29 July 2025
Position Title: Multilingual Service Desk Member - French
Job Description:
Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.

To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the satisfaction of the customer.

Contact: CGI IT UK Limited Inc.

Global IT and Business Consulting Firm
2F One World Square Building, Mckinley Hill, Brgy. Pinagsama, Taguig City

connect2cgi.ph@cgi.com

Qualifications/Requirements

Job Requirements:

Must be fluent in French and in English
Vocational Diploma, Short Course Certificate, Undergraduate, or Bachelor’s/ College Degree

Background and knowledge in IT is preferred

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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