TRANSITION MANAGER (W/BPO experience) Shifting Schedule - Hybrid
Quess Pasay Full-time
Job Description:
Essential Functions- Will execute transition of processes with end-to-end accountability
- Consultants in this practice will be required to work closely with our clients on onsite projects
- Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
- The job will involve extensive interaction with business users, senior management, and IT personnel.
- To lead client engagements, ensuring consistent service delivery
Business development in select accounts
Qualifications
Education Requirements- Graduate / Postgraduate in any stream
- PMP, PgMP certification (preferred)
- 10+ years of experience, most of which should be in BPO environment
- 3+ years of the BPO experience should be in Transitions
- Should have hands-on experience of migrating processes
- Program Management experience of a small to medium size engagement
- Valid (10 year / 5 year) US &/or UK Visa will be an added advantage
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