Field Sales Supervisor - Pampanga
He participates in determining and planning short and long-term business objectives concerning his Field Sales Representatives and New Store Specialists encompassing sales, distribution, collection and financial matters (e.g., Account Receivables, Collection, Operation Expenses, Promotions, Discounts, etc.) which shall be in line with the company corporate goals and policies.
He coordinates, effects and monitors various activities related to customer servicing, sales promotion, and personnel training and development.
Accountabilities
Program / System Development – To assist in the implementation of new sales programs / system changes and special projects.
Organization and Staffing – To analyze workload of each sales team member & makes recommendation to management on manpower requirement. To ascertain that each team member maintains a good attendance record by avoiding unwarranted tardiness and absences from work to enable 100% team performance level.
Training & Personnel Development – To conduct field trainings to FSRs and NSS. To periodically plan & make recommendations for the training & development of each team member based on TNA (Training Needs Analysis). To increase knowledge on personnel practices & ability in the supervision of sales team members.To proactively update one’s knowledge of job, products, customers and the industry by adopting new skills that will enhance effectivity & efficiency.
Communication & Information System – To utilize company sales data and information by equipping sales employees’ relevant data to improve performance and business. To provide continuous flow of policy changes by keeping each team member well informed.To coordinate with other departments in a professional way and achieves a win-win situation at all times.
Sales Activity Management & Control – To keep an up-to-date performance scorecard, i.e. KRA, attendance, etc. Handle internal customer requests and complaints/objections promptly and satisfactorily. Attend company meetings and trainings.
Key Result Area / KRA – To consistently meet company standard in terms of KRAs. Overall Rating, Volume, New Store opening, Unduplicated Buying Accounts / Retention, Productive Calls, etc.
Master Coverage Plan – To provide accurate and up to date list of customers using MCP. Regularly update and submit MCP accordingly. Increase number accounts through regular propagation
Records & Reports – To timely and accurately submit required reports of the company – DKRA, Propagation Report, Remittance Report, Location Report, Daily Sales updates, Credit Application Form, various sales activities, etc.
Asset Management – To check & maintain functionality and be accountable to all assets assigned to the team and keeps a record of such, i.e. Ensure no missing assets, maintain an up-to-date list of assets.
Working Hours: 8:00 - 5:00 Monday to SaturdayHead Office – Bulaon, City of San Fernando, Pampanga
With Driver's License