Branch Manager - CDO

Job Summary:

The Branch Manager is in charge of overseeing and coordinating all operations of the branch. His / Her responsibilities include managing resources and staff, developing and attaining sales goals, delivering customer service and growing the site’s revenue.

Duties & Responsibilities:

• Establish goals and objectives for the branch, then measuring performance against those goals
• Ensure that the branch has adequate staff, equipment, facilities, and other resources to accomplish its goals
• Ensure profitability and sustainability of his / her designated branch
• Conduct market research studies to identify potential new customers or new uses for existing products or services
• Monitor the progress of ongoing projects to ensure that they are on schedule and within budget
• Monitor and control the branch’s expenses to make sure that there is smooth cash flow
• Maintain harmonious relationships with vendors and suppliers to ensure steady supply of materials at reasonable prices
• Coordinate with other departments within the organization to ensure that products or services meet customer needs and satisfaction
• Monitor industry trends and competitor activities to identify areas where additional research or development is needed to maintain competitiveness
• Communicate information about new products or services to customers through direct mailings, advertisements, and other marketing materials
• Regularly provide operation updates to the President and stake holders

Requirements:

• Bachelor’s Degree in Business Management or other related course
• 1-2-year minimum relevant experience
• Excellent leadership and organizational skills
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Driving experience and maintaining a vehicle is an advantage.
• Ability to maintain regular, punctual attendance
• Ability to manage the daily branch operations
• Ability to train and manage the team
• Ability to sell and can deliver excellent customer service
• Can analyze workflow and procedures
• Ability to negotiate & understand complex features