Sales Development Representative - Muntinlupa

Hours: 9:00am to 5:00pm AEST

We're a SAAS platform specialised in Veterinary Software and service 800 customers around the world since 2006. We have recently been acquired by Constellation Software (Toronto Stock Exchange: CSU) in 2023 and are gearing up for even more growth.

• 2 Years of Sales Experience with the Australia, NZ or UK market.
• Ability to do outbound and handle inbound calls
• CRM Software Proficiency – Good writing and reporting skills, data driven, and has solid attention to detail. Experience with tools like HubSpot or Zoho CRM.
• Time Management & Organization – Be well presented and extremely well organised in approach. Handling multiple leads efficiently.
• Strong Communication & Persuasion – Ability to engage prospects effectively.
• Active Listening & Empathy – Understanding customer needs and concerns.
• Resilience & Adaptability – Ability to handle rejection and maintain motivation.

Key Responsibilities

• Help identify and make contact with new name leads across ANZ, Singapore, and the UK.
• Make a high volume of outbound calls to already identified prospects.
• Qualify leads by assessing their interest, need, and budget.

• Follow call scripts and company guidelines while maintaining a natural conversational flow.
• Present products or services persuasively to prospects.
• Answer customer questions and address objections effectively.
• Schedule appointments for product demonstrations for the sales team.

• Maintain and update the customer relationship management (CRM) system (HubSpot) with lead data.
• Update lead contact information and lead status.
• Ensure accurate notes and up-to-date records of all interactions with leads.
• Track call performance metrics such as conversion rates and follow up effectiveness.
• Provide feedback on prospect common points of pain and objections.
• Suggest improvement to call script or lead qualification process.