[ref. a07823317] Admin Support VA - Philippines

This a Full Remote job, the offer is available from: Philippines

This is a remote position.

Philippine-based Filipino Applicants.

IMPORTANT:

Rotating shift starting at 5pm to 9am PH time.

You will work 5 days a week with a possible rotating days off.

An amazing opportunity to work with a national interpreter service exists for an

Admin Support team member. Our client offers a National Interpreter service to Government and private organisations to help them serve their customers. Using start-of-the-art cloud technology, our client maintains a high customer service standard and is looking to hire an admin support team member to support the rapid growth.

Reporting to the Operations Manager and working with direction from the team you will be a self-starting, highly organised and experienced Admin Support team member. Experience working within the contact centre industry is a requirement.

• Handle inbound calls from clients and customers requiring to be connected to a live interpreter’
• Maintain required customer service standards
• Provide an acceptable solution to the caller

REQUIREMENTS:

• Must be able to work night shifts on a rotational basis
• Training will be for 1 to 2 months during the day and then you will shift to night shifts

• Preferred tertiary qualification in an appropriate discipline
• Experience working in the contact centre industry with Australian clients
• Strong interpersonal and communication skills
• Strategic thinking
• Strong problem-solving skills
• Ability to deal with pressure in a dynamic environment
• Excellent attention to detail

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

✅ This role requires:

• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task

⏱ Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

1. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
2. You will be paid extra for overtime and Philippines public holidays
3. Probation: 6 months and after Probation

• 10 days annual leave credits
• 5 days of sick leave

1. HMO offered after 6-months probation
2. 13th Month Pay after 30 days
3. Laptop provided after 30 days
4. Permanent work-from-home role. You will have to use your own internet.
5. Annual Appraisal
6. SHIFT TIMES:

Rotating shift starting at 5pm to 9am PH time.

You will work 5 days a week with a possible rotating days off.

Salary:

Php35,000

This offer from "24x7 Direct" has been enriched by Jobgether.com and got a 72% flex score.