AU Mortgage Loan Officer | Dayshift | Weekends Off | To transition to Hybrid

apartmentGalilee Business Support Services placeMuntinlupa scheduleFull-time calendar_month 
Official role title: Loan Support Officer
  • About the Role:

We are seeking a detail-oriented and proactive Mortgage Loan Processor with Australian mortgage background to support our home loan operations from Conditional Approval to Settlement. You'll play a key role in reviewing loan documentation, coordinating with stakeholders, and ensuring compliance with lending policies and processes.

  • Who We Are
At GBSS, we’re not your average BPO—we believe work should be fulfilling, not draining. We’re all about empowering you to grow, learn, and thrive in a culture that’s supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle?

Come join us, and let’s make things happen! ? Grow with GBSS, where your potential meets opportunity.

  • What You’ll Be Doing
  • Review and validate loan documentation (e.g., conditional documents, valuation reports, title searches).
  • Coordinate mortgage insurance processing and employer/borrower verifications.
  • Provide timely updates to brokers and internal stakeholders via phone and email.
  • Monitor and action shared inbox communications and maintain accurate records.
  • Assist underwriters with reworks and ad hoc processing tasks to ensure timely settlements.
?️ About You
  • You have hands-on experience in Australian mortgage processing or a related financial services role.
  • You understand the end-to-end loan process, including credit policy and compliance requirements like the Privacy Act.
  • You’re a clear and confident communicator, with a customer-first approach and the ability to build strong relationships.
  • You're highly organised and detail-oriented, able to manage multiple tasks and deadlines in a fast-paced environment.
  • You're tech-savvy, comfortable using Microsoft Office and loan processing systems, and can work independently with minimal supervision.
  • Why Join Us?
  • HMO Benefit + free dependent
  • Leave accrual upon hiring
  • Wellness perks
  • Specific client-initiated benefits
placeManila, 25 km from Muntinlupa
About This Job: Overview: Brokers' BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team...
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