Mortgage Processor | Work From Office
We’re Hiring: Mortgage Processor!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for Mortgage Processor to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Mortgage ProcessorWork Arrangement: Work from Office
Location: Philippines - Pampanga (Angeles)
Schedule: Morning shift
Roles and Responsibilities:
- Sending and responding on emails to customers and follow ups
- Contacting customers via phone and email to support them through the journey which will require excellent customer service
- Setting up meetings between broker and customer
- Working with Broker in gathering document and renaming
- Checking documents to ensure all information required is available and correct
- Contacting banks broker support teams and BDM’s (different scenarios)
- Ordering valuations, pricing and credit check
- Completing all other tasks (post settlement)
- Reviewing financial statements and supporting documents, conducting servicing and scenario research, performing credit analysis, and running borrowing capacity calculators."
- Assist brokers in checking deals, policies, and scenarios with banks and lenders
- Work closely with brokers to structure loans and identify suitable solutions for clients
- Prepare and submit mortgage applications
Qualification and requirements:
- Great customer service
- Excellent English speaking skills both formally and casually. Need to be able to have a conversation
- Ability to connect with people and build strong relationships
- Proactive, creative, can think outside the box
- High degree of Accuracy and attention to detail
- Can complete task within the set deadlines
- At least 2+ years’ experience in the AU Mortgage
- Experience working with AOL Data Entry, ideally MyCRM
Non-negotiable skills & requirements:
- At least 2+ years’ experience in the AU Mortgage
- Experience working with AOL Data Entry, ideally MyCRM
Perks & Benefits (Work From Office/Hybrid):
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**