Phone Customer Service/Personal Assistant

apartmentRemoteVA PH placeManila calendar_month 

Job Title: Phone Customer Service / Personal Assistant (Part-Time, Remote)

Overview

We are looking for a reliable and organized Phone Customer Service / Personal Assistant to support our daily business operations. This role involves handling customer service calls, assisting with dispatching, and performing general administrative and secretarial tasks.

This is a remote, part-time position starting at 20 hours per week.

Key Responsibilities
  • Answer incoming phone calls and provide excellent customer service.
  • Respond to customer inquiries professionally and promptly.
  • Assist with dispatching and coordinating schedules or appointments.
  • Perform general administrative and secretarial tasks.
  • Manage emails, calendars, and other day-to-day office duties as assigned.
  • Maintain accurate records and update company information when needed.
  • Communicate effectively with customers and team members.
  • Provide general administrative support to ensure smooth daily operations.
Requirements
  • Previous experience in customer service, administrative support, or as a virtual/personal assistant is preferred.
  • Excellent verbal and written English communication skills.
  • Comfortable handling phone calls and interacting with customers.
  • Strong organizational and time management skills.
  • Ability to multitask and work independently.
  • Proficient in Microsoft Office or Google Workspace.
  • Reliable internet connection and a quiet work environment.
Work Schedule
  • Part-Time
  • 20 hours per week (with the possibility of additional hours based on business needs)
Preferred Interview Time
  • To be provided by the client.
Gender Preference
  • No preference.
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