Operations Manager (FunHan)
Strategem Quezon City Full-time
JOB BRIEF
- The Operations Manager is responsible for the overall operations, management, profitability, and compliance of the FunHan Korean Convenience Store at LaVie Resort and Casino, ensuring efficient daily store performance, strong customer experience, proper inventory control, achievement of sales targets, and strict adherence to franchise standards and operational policies.
- Oversee end-to-end store operations including opening, closing, and daily execution.
- Ensure achievement of sales targets, cost control, and shrinkage management.
- Manage inventory, stock ordering, and supplier coordination.
- Supervise and evaluate store staff performance and discipline.
- Prepare shift schedules and ensure adequate manpower coverage.
- Monitor cash handling, POS accuracy, and daily sales reporting.
- Ensure excellent customer experience and service standards.
- Handle escalated customer complaints and service recovery.
- Implement promotions, merchandising standards, and brand guidelines.
- Coordinate with franchisor and suppliers for operational improvements and compliance with the Operations Manual.
- Submit required operational reports on a daily/weekly/monthly basis.
- Bachelor's degree in Business, Management, or a related field (preferred).
- 2–4 years experience in retail/F&B/convenience store operations.
- Strong leadership and inventory management skills.
- Analytical and detail-oriented.
- Experience in high-traffic or 24/7 operations is an advantage.
Private AdvertiserQuezon City
Job description:
Purpose:
The Operations Manager ensures client satisfaction by overseeing the operations of assigned lines of business in a way that drives employee engagement while achieving program-wide financial goals. This role operates...
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Work location
CITY OF PASIG, NCR, SECOND DISTRICT
Remarks
Position/Job Title L4 Operations Manager
Salary Package
Basic 41,000.00
KPI 13,000.00
Transportation 5,000.00
Load (Phone Bills) 2,000.00
RICE SUBSIDY 2,000.00
MEDICAL CASH 200.00
UNIFORM...