Online Sales Representative - Makati - ref. o096615

placeMakati scheduleFull-time calendar_month 

Key Responsibilities:

Scope:

The Online Sales Representative is responsible for the following areas:

Key Responsibilities:

  1. Sales & Customer Engagement
  • Manage inbound leads and sales inquiries through e-commerce platforms, email, chat, and social media.
  • Convert prospects into paying customers through effective communication and sales techniques.
  • Provide product recommendations, answer customer questions, and resolve sales-related issues.
  1. E-commerce Management
  • List, update, and optimize product listings across online sales channels (e.g., Shopify, Amazon, eBay, company website).
  • Monitor product inventory, pricing, and descriptions to ensure accuracy and competitiveness.
  • Assist in planning and executing online sales promotions, campaigns, and product launches.
  1. Data Analysis & Reporting
  • Track and report on sales metrics, website traffic, conversion rates, and customer engagement.
  • Identify trends and opportunities for sales growth based on customer feedback and analytics.
  1. Collaboration & Coordination
  • Work closely with the marketing team to align on digital campaigns and content.
  • Coordinate with the fulfillment or logistics team to ensure timely delivery of online orders.

Minimum Requirements:

  • Bachelor's degree in Business, Marketing, Communications, or a related field (preferred).
  • atleast 6months of experience in online sales, e-commerce, or digital marketing.
  • Experience with CRM systems, online store platforms (Shopify, WooCommerce, Magento), and sales analytics tools.
  • Strong communication, negotiation, and interpersonal skills.
  • Tech-savvy with the ability to learn new tools and platforms quickly.
  • Highly organized and detail-oriented.
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