Collections Associate (BPO Experience)

Accenture in the Philippines is currently looking for talented individuals for our Collections Support New Associate & Associate.

About the Role: As a Collections Support New Associate & Associate, you will be performing the following tasks on a daily:

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.

About You: The ideal candidate will have the following skills and experience:

• For New Associate: 0 to 5 months work experience of Credit and Collections experience/skill
• Associate: at least 6 months work experience of Credit and Collections experience/skill

Other qualifications:

• Graduate of finance-related or business course; Accounting graduates an advantage
• 0 month to 2 years' experience of Credit and Collections experience/skill is required
• Candidates for collections must have prior voice collections experience, ideally business-to-business.
• Experience in any accounting ERP (Oracle, SAP, etc.) is preferred but not required
• BPO experience of at least 6 months is required, particularly in customer service.
• Amenable to work Full Work in Office in Quezon City, Mandaluyong, or Taguig
• Willing to work in any shifts i.e. night shift, graveyard schedule etc.
• Good communication skills

Note: If you're interested, please apply through this job ad. You’ll be directed to complete a form or receive an email with instructions. Make sure to submit all required info within 24 hours to process your application.

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities
• Terms and conditions apply