Electrical technician

Job Description

About Electronic Transfer and Advance Processing Inc (eTap Inc)

Founded in 2015, Electronic Transfer and Advance Processing Inc (eTap Inc)) is a Philippine-based company engaged in providing Financial Technology Service and the country’s leading manufacturer, operator, and developer of Custom Self-Service Transaction Machines & Payments Systems.

We are proud in leading the market with the spirit of ingenuity, collaboration, and customer-centric focus. eTap Inc. is continuously innovating machines and payments systems for leading telecoms, digital banks, and payment aggregator companies—spurring impactful financial inclusion that enhance the prosperity of our communities.

Being part of eTap Community means working in a forward-thinking, innovative company that is shaping the future of financial services while making a tangible difference in the lives of many. If you're passionate about technology, collaboration, and making an impact on society, eTap is an exciting place to be.

WHAT FIELD TECHNICIAN LOOK FORWARD TO DO WELL

The Field Technician is responsible for providing on-site technical support, maintenance, and installation of kiosk machines within their assigned area. Reporting to the Area Maintenance Supervisor, the technician ensures the optimal performance and reliability of all kiosks, addresses technical issues promptly, and collaborates closely with various teams to deliver seamless self-service solutions to customers.

• Provide service and customer support during field technical visits or kiosk deployments, ensuring issues are resolved efficiently and effectively.
• Manage relationships with collection and third-party service providers, acting as the primary point of contact during service operations.
• Work closely with the customer support team to address hardware concerns raised by clients and end users, ensuring swift resolution.
• Coordinate with the Area Maintenance Supervisor and Service Technicians during technical visits to troubleshoot and repair kiosk machines.
• Assist in training in-house and client maintenance support staff on proper kiosk operation and maintenance procedures.
• Oversee final quality control of all kiosks prior to release to clients and for internal deployments, ensuring they meet company standards.
• Conduct machine commissioning and installation, ensuring proper setup and functionality.
• Collaborate with the Area Maintenance Supervisor during all phases of the development life cycle to ensure alignment with project goals.
• Perform site inspections (ocular) to assess potential locations for new kiosk machine installations, ensuring suitability and optimal placement.
• Compliance with e-tap’s safety, security, and information security protocols.
• Perform other job-related functions or duties that may be assigned from time to time.

Are you ready to step into a world where technology meets innovation, and every day is an adventure? At eTap Inc., we’re not just another fintech company, we're trailblazers on a mission to transform the financial landscape in the Philippines!

• Competitive Salary
• Good Perks & Benefits
• You would be part of a pioneering company that leads innovation in financial technology and promotes greater financial inclusion, impacting communities across the country.
• Company that thrives on innovation and collaboration.
• Dynamic environment where you can develop your skills in technology, customer service, and leadership.
• The company promotes a culture of teamwork, ingenuity, and customer-centric focus.
• Company that seeks to make financial services more accessible to everyone, enhancing the prosperity of communities.

• If you’re not particularly interested in the fintech industry or working with highly technical systems, the role might not align with your career goals.
• If you prefer a slower-paced work environment, this environment might not be ideal.
• If you are less innovative work culture, ingenuity, collaboration we’re probably not the right fit for you.
• If you’re not passionate about working on your job, it might feel unfulfilling in the long run. Joining eTap Inc., whose mission aligns with your interests is crucial for job satisfaction and growth.

• One year of working experience in technical assembly and repairs.
• Ability to lift and carry equipment, work in various environments, and travel frequently within the assigned area.

Qualifications/Requirements

• One year of working experience in technical assembly and repairs.
• Ability to lift and carry equipment, work in various environments, and travel frequently within the assigned area.

Work location

ANGONO, RIZAL

Remarks

No additional remarks

Apply now