[ref. k75855000] Customer service assistant (asap!!)
Kaiser International Health Group, Inc. Makati Full-time
About the role
MANILA BANKERS ASSURANCE is seeking a full-time Customer Service Assistant to join our team in Makati City Metro Manila. This role is essential in providing exceptional customer service and support to our valued clients. As a Customer Service Assistant, you will be the primary point of contact, handling inquiries, resolving issues, and ensuring customer satisfaction.
What you'll be doing- Responding to customer inquiries and requests via phone, email, and other communication channels
- Resolving customer issues and complaints in a timely and professional manner
- Maintaining accurate records and documentation of customer interactions
- Providing product information and guidance to customers
- Collaborating with internal teams to ensure seamless customer service delivery
- Continuously improving customer service processes and procedures
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Proficiency in Microsoft Office suite and customer service software
- Previous experience in a customer-facing role, preferably in the retail or consumer products industry
- Ability to remain calm and composed under pressure
- Commitment to providing exceptional customer service
Apply now
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Job Description
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Join our team as a Customer Service Representative!
Deliver excellent support, resolve customer concerns, and help shape an outstanding service experience. Apply now and grow your career in a dynamic and supportive environment.
Job Description...
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Job Description
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