Credit/collection officer

Job Description

• Review outstanding invoices to identify and escalate delinquent accounts.
• Initiate and receive business to business collection calls.
• Manage assigned portfolio and ensure timely collection of payment for all invoice types.
• Adhere and initiate Credit Consequence Management to delinquent accounts.
• Be part of the credit review process and work with Credit Analyst and Sales in terms of new application, renewal, and revocation of credit facility.
• Communicate collection results and escalate issues with Team Leader.
• Attend to customer queries, requests and provides support in dispute logging.
• Maintains a log of all customers related transactions through AR Tools and Get Paid

• Bachelor’s degree holder
• At least 2 years’ experience in direct customer contact, service, and collections.
• With excellent negotiation skills and a win-win attitude.
• Highly developed communication skills both verbal and written.
• Capability to work on cross functional objectives.
• Excellent in English & Spanish communication skills

Work location

CITY OF PASIG, NCR, SECOND DISTRICT

Remarks

Intended period of employment: Two (2) years

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