Amazon Senior Data Entry - Manila

apartmentiSupport Worldwide placeManila scheduleFull-time calendar_month 

Be a part of our fast-growing team and unchain all the possibilities!

What is your mission?

We are seeking a Senior Amazon Data Entry Specialist to process and manage claims through Amazon’s system. You will handle up to 300 claims daily, focusing on Damaged Warehouse, Refund Never Returned, and Wrong ASIN/FNSKU categories. Responsibilities include ensuring claim accuracy, organizing and categorizing cases, tracking case statuses, and maintaining detailed records.

The role requires proficiency in Amazon’s system, strong data entry skills, attention to detail, and the ability to work independently while meeting deadlines.

You will provide the best service to our partner brands by performing these tasks:

  • Handle and process approximately 300 cases daily using automated tools.
  • Verify data and documentation for assigned stores to ensure claim accuracy and eligibility.
  • Accurately classify and file claims under the appropriate reimbursement category.
  • Monitor, track, and follow up on case progress to ensure timely resolution.
  • Maintain strong attention to detail while consistently meeting performance targets.
  • Collaborate with team members and escalate any issues as needed.
  • Keep detailed and accurate records within the case management system.
Who are we looking for?
  • At least 2–3 years of experience in a senior-level data entry position.
  • Hands-on experience with Amazon systems and tools.
  • Familiarity with Caselog or similar ticketing platforms.
  • Basic knowledge of Microsoft Excel for data handling and reporting.
  • Proven accuracy and efficiency in high-volume data entry.
  • Exceptional attention to detail and strong organizational abilities.
  • Ability to work independently and manage time effectively to meet deadlines.
  • Strong written communication and documentation skills.
Company Perks
  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks
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