Professional, Inside Sales

apartmentIngram Micro placeSanta Ana scheduleFull-time calendar_month 

Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Job Responsibilities:

  • Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts.
  • May generate prospective customers through cold calling and may qualify and follow up with sales leads.
  • Focus on lead qualification and lead prospecting.
  • Sales can be made through multichannel, inbound and/or outbound sales activities.
  • Have technical knowledge of products, systems and services.
  • May be responsible for large, diverse, complex territories and/or products.
  • May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field.
  • Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested.
  • Has thorough knowledge of company products, systems and services.
  • May direct customers to website or other company resources for information.
  • May act as sole sales representative for assigned territory, industry, accounts, and/or products.
  • May establish and maintain relationships with channel partners.
  • Represents the company to the customer and the customer to the company in all sales-oriented activities.
  • Focuses on acquiring new customers and retaining and growing an existing installed base of customers.
  • Support back end activities such as order processing, quotation generation, delivery follow up etc.

Job Qualifications:

  • With at least 3-5 years experience as an Inside Sales Representative (IT Sales)
  • Experienced in Account Management (Prospecting, Profiling, and Upselling)
  • Customer service experience is a must, preferably in a BPO/Tech industry
  • Preferably a Bachelor's Degree graduate, college undergraduates are welcome but should have at least 5 years relevant work experience
  • Excellent English communication skills
  • Willing to work onsite for 10 days per month (Hybrid setup; equipment will be provided)
  • Willing to work on dayshift
  • This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
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