Business Development Representative (Relationship-Focused)

About the Company

Join a dynamic, fully remote team dedicated to revolutionizing the career coaching industry.

Our client is on a powerful mission to equip career coaches with the tools and support needed to create successful, values-driven businesses that achieve massive global impact. Through exclusive retreats, expert mentorship, and innovative strategic programs, they enable coaches to significantly scale their income and influence, all while remaining deeply aligned with their core values.

About the Role:

You'll be having 1-on-1, 60-minute conversations with career coaches to understand their business and their goals. These are not high-pressure sales calls. Instead, they're discovery calls where you'll explore their story, their business, and what they're working toward.

If they're a strong fit, you'll book them in for a complimentary follow-up coaching call. If they're not ready yet or a good fit, you'll still leave them better off – with thoughtful recommendations and free resources. You will receive comprehensive training in both podcast interviews and sales calls.

Key Responsibilities:

• Host Engaging Podcasts: Lead and facilitate engaging podcast interviews with career coaches.
• Conduct Engaging Discovery Calls: Lead personalized, in-depth conversations with prospective clients (career coaches) to deeply understand their businesses, goals, and challenges.
• Get to know career coaches – their story, goals, and challenges.
• Assess Client Suitability: Identify if they're a good fit for our programs based on their needs and the company’s offerings.
• CRM Management: Update the CRM on a daily basis to ensure that nothing falls through the cracks and all interactions are accurately logged.
• Provide Value-Added Support: Offer thoughtful recommendations and share valuable, personalized resources to individuals who may not be an immediate fit, ensuring a positive experience regardless of outcome.
• Champion Brand Values: Consistently represent the company with professionalism, warmth, clarity, and genuine curiosity in all interactions, upholding its mission and reputation.

Qualifications:

• Exceptional Communication: You love connecting with people and possess strong verbal communication skills, including excellent English communication.
• Active Listening: You are a great listener and adept at guiding conversations effectively without dominating them, with the ability to ask the right questions.
• Genuine Curiosity: You are naturally curious and genuinely care about understanding people's stories and needs.
• Video Call Comfort: You are comfortable being on camera and with the potential sharing of call snippets for quality or training purposes.
• Remote Work & Time Zone Alignment: You are able to work remotely and can ensure at least four hours of overlap with US morning hours.
• Organizational & Follow-Through Skills: You are highly organized and consistently follow through on what you say you'll do.

Nice-to-Haves:

• Experience in sales, coaching, and/or customer service (preferred but not mandatory; relevant experience is acceptable).
• Familiarity with the coaching or personal development space.

Why This Role Is Special:

• You'll be one of the first points of contact for individuals embarking on a transformative journey, including hosting the company's podcasts.
• You'll play a key role in growing a business committed to helping others succeed, joining at a pivotal time of rapid expansion due to high demand.
• You'll work directly with a mission-led founder and a small, values-aligned team, reporting to both the Operations Manager and the CEO.
• You can work from anywhere – as long as you're available for the hours.
• You'll get to hold real conversations that matter – and that people actually want to listen to.
• This position is urgent and offers immediate impact, with future opportunities for growth as the team expands to include additional podcast hosts, virtual assistants, and marketing roles.