Hd specialist

apartmentLifeBank - A Rural Bank placeSanta Barbara scheduleFull-time calendar_month5/30/26

About the role

LIFEBANK-A RURAL BANK' is seeking a highly skilled HD Specialist to join our dynamic team in our Santa Barbara Iloilo location. As an HD Specialist, you will be responsible for providing exceptional customer service and account management to our valued clients.

This full-time position offers a competitive salary and the opportunity to be a part of a growing organisation committed to supporting rural communities.

What you'll be doing

Manage a portfolio of client accounts, building strong relationships and providing tailored financial solutions
Process a range of banking transactions, including deposits, withdrawals, and fund transfers
Assist customers with account inquiries, troubleshooting, and problem resolution
Identify and cross-sell appropriate financial products and services to meet client needs
Maintain accurate and up-to-date records of all client interactions and transactions
Collaborate with the wider team to ensure seamless customer experiences
Contribute to the implementation of new initiatives and process improvements

What we're looking for

Minimum of 2 years of experience in a customer service or account management role within the banking or financial services industry
Strong interpersonal and communication skills, with the ability to build rapport and effectively liaise with clients
Proficient in the use of banking software and systems, with a keen eye for detail and accuracy
Excellent problem-solving and critical thinking skills, with the ability to quickly and effectively address customer inquiries
A passion for providing exceptional customer service and a commitment to exceeding client expectations
Relevant qualifications in banking, finance, or a related field would be an advantage

positive change.

Apply now to join our team and be a part of our exciting journey!

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