Operations analyst

Job Description

Posted on 17 June 2026

• Perform risk-based investigations on simple to complex transaction monitoring alerts and cases, identifying activity that could be indicative of money laundering and terrorist financing, following MariBank's Standard TM SOP.
• Analyze customer and transaction information to assess whether alerted activity is or is not normal in the context of what is known about the customer and who they are transacting with, conducting additional background independent research as appropriate.
• Conduct additional due diligence when necessary, this may include request of information via email or phone call. Communicate clearly with customers by phone or email where further details or clarifications are required.
• Document investigations thoroughly, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.
• Ensures individual KPIs and SLAs set by the operations are met.
• Escalate high risk alerts to AML Compliance in accordance to the procedures in place.
• Pro-actively engage in process improvement with high diligence and ownership. Provide input or feedback on improvement suggestions related to initiative(s) on CDD processes.

Qualifications/Requirements

Qualifications/requirements not specified

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

No additional remarks

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